HRSS Officer Needed at Citigroup Inc, Lagos

HRSS Officer Needed at Citigroup Inc, Lagos

    Primary Location: Nigeria,Lagos
    Education: Bachelor's Degree
    Job Function: Operations - Core
    Schedule: Full-time
    Shift: Day Job
    Employee Status: Regular
    Travel Time: No
    Job ID: 18049221



• Act as first point of contact for HRSS query resolution
• Payroll Administration – Collate and provide data to EY; review payroll reports received from EY
• Ensure all Regulatory Remittance / Payment (e.g. Pension, NSITF, PAYE, NHF etc) are made within the regulatory timelines
• Update and maintenance of staff records / files
• HR Accounts reconciliation / provision of documentation for Proofing
• Act as the Business Activity Owner Support for HRSS Vendors
• Process Vendor Payment
• Responsible for processing staff entitlement and benefits
- Per Diem for STAs
• Responsible for Office and Inventory Management
• Employee Lifecycle:

- Enquiry management
- leave of absence
- letter generation

• Updating HR Systems by working with HR Business Partners to provide efficient, effective and high quality service delivery.
• General HR administrative support
• Reporting

Other functions that may be assigned to you by your supervisor


• A BSc/ BA degree


• Effective command or verbal and written English
• Strong analytical skills
• Excellent communication skills
• Good customer service orientation
• Very strong interpersonal skills


• Payroll Administration Knowledge
• Minimum of 5 years working experience in HR
• Excellent computer skills – Word, PowerPoint and Excel
• Intermediate level on Excel
• Capability in benefits development
• Stakeholder management
• Verbal and written communication skills
• Strong influencing skills


• Highly Organized
• Self- motivated
• A team player
• Characteristics; integrity, judgement, adaptability, creativity, customer focussed, results driven, resilience
• Flexibility of approach, together with a ‘can-do’ attitude are key
• Business focus/analytical skills
• Problem solving, Change Management

Should the Business Head and HR deem there to be high potential candidates who do not fully meet the inherent requirements of the role the candidate may be considered for the position, provided they have certain skills and experience which are closely related to the role. In the exceptional cases where we hire a more junior candidate, HR may require to bring in the candidate at the appropriate grade than the one advertised to maintain internal equity. In these cases the Business and HR will work together to determine a formal developments plan for the candidate to get them up to the appropriate grade.

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.

Citi is an Equal Opportunities Employer